Privacy Policy

1. Who We Are

aoespeak is the data controller. This means we are responsible for deciding how we hold and use your personal information. Data protection legislation requires us to notify anyone who provides personal data to us, either directly or through a third party, of the information contained in this Privacy Policy.

When we refer to "aoespeak", "we", "us" or "our" in this Privacy Policy, we are referring to AOE Technology International Limited, the company responsible for processing your data.

2. Contact Information

If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us using the following details:

Email: ywx@aoespeak.com

Address: RM C03, 9/F KATO FACTORY BLDG 2 CHEUNG YUE ST, LAI CHI KOK HONG KONG

3. What is Personal Data?

Personal data is any personal information that can identify an individual. Your name, address, phone number, and email address are examples of personal data. It does not include data where the identity has been removed (anonymous data).

4. Data Protection Principles

We will comply with data protection law. This means that the personal data we hold about you must be:

• Used lawfully, fairly and in a transparent way
• Collected only for valid purposes that we have clearly explained to you
• Relevant to the purposes we have told you about and limited only to those purposes
• Accurate and kept up to date
• Kept only as long as necessary for the purposes we have told you about
• Kept securely

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you
• Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests
• Where we need to comply with a legal obligation

Inquiries

When you request information or make an inquiry about any of our services or programs, we may use the personal data you provide to fulfill your request or respond to your inquiry.

Course Enrollment

If you enroll in one of our courses, we may collect the following categories of personal data about you:

• Personal contact details such as name, address, phone number and email address
• Date of birth
• Payment information
• Learning preferences and goals
• Academic progress and performance data

6. Sharing Your Personal Data

We may share your personal data with third parties where required by law, where it is necessary to administer our contract with you or where we have a legitimate interest in doing so.

Such third parties may include:

• Service providers who provide IT and system administration services
• Payment processors
• Professional advisers including lawyers and accountants
• Regulators and other authorities

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to those employees and service providers who have a business need to know.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.